Listening For Lawyers
Lawyers are trained to listen to the facts, evaluate the facts and take instructions and provide advice based on the facts. However, facts tell only one side of the story, and are usually just the tip of the iceberg. More often than not, it is what is not said that is key to understanding a client, what has transpired or what is driving them to achieve a particular outcome. Listening to non-verbal communication – body language, facial expressions, tone and demeanour - is an important part of not only understanding your client, but also in gaining and understanding of the other party, jury, understanding and cross examining witnesses or even the comments made by a Judge in Court. This insight will enable you to strengthen your responses and better represent the interests of your client. Through this course, you will gain a deeper insight in listening beyond the facts, to a person’s emotions, values, disposition and spirit in order to complete the picture that facts alone cannot describe, and indeed are the hidden drivers behind their external appearance.
Listening In Leadership
Information coming soon.